Explore your plan options

Every Blue Shield plan is designed to help you discover the healthiest version of yourself. Choose from the options below to get started on your path to better health. If you need help choosing a plan or learning more about programs and services offered by Blue Shield, watch this video below or visit . blueshieldca.com/employercoverage.


EPO Plan

With our exclusive provider organization (EPO) plans, you'll have the flexibility to see any doctor in our PPO network. However, you won't be covered for services from providers who are not in the PPO network.

PPO Plan

Our PPO plans offer a broad physician and hospital network, and the flexibility to see any doctor in, or out, of the plan’s network. However, PPO plans may include a deductible, which is the amount you must pay before your insurance kicks in. After you’ve met your deductible, you’ll usually pay a percentage of the cost, which is called coinsurance. Staying in network will mean you usually pay lower out of pocket costs than if you choose to go out of network.

High Deductible Health Plan

High-deductible health plans offer lower monthly premiums than our other PPO plans, but have a higher deductible. These plans qualify you for the option of opening a tax-advantaged HSA account to help save and pay for qualified medical expenses. Money added to an HSA is yours to keep and there is no use it or lose it penalty.


Health programs and services
Access to care

From routine checkups to emergencies and everything in between, we give you convenient access to a quality network of healthcare providers.

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Acupuncture services

Visit any participating acupuncturist in in your plan's provider network.

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Care away from home

Through the BlueCard® and Blue Shield Global Core programs, you have access to care across the United States and urgent and emergency care around the world. You can receive urgent or emergency care from any provider. However, using a BlueCard provider can be more cost-effective.

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Chiropractic services

Visit any participating chiropractor in in your plan's provider network.

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ID theft protection

Protecting your financial well-being is as important as protecting your health. This is why we offer identity protection services. These include credit monitoring, identity repair assistance and identity theft insurance. To sign up, visit experianidworks.com/blueshieldca. Use code BCBSCALI22 when setting up your account. Or call (866) 274-3891, Monday to Friday from 8 a.m. to 8 p.m. and Saturday and Sunday from 8 a.m. to 5 p.m.

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Mental health and substance use disorder care

You have access to inpatient and outpatient care for issues such as depression, alcohol/substance use disorder and mental illness. Find network providers now.

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Mobile app

View your ID card, search for doctors, track your claim information, understand your benefits and more.

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NurseHelp 24/7

Registered nurses are available to answer your health questions at any time, every day.

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Maternity program

Blue Shield of California members can access Maven, a program designed to give you and your partner digital and virtual support for your pregnancy and  postpartum needs – at no extra cost. You can also get support if you have experienced a pregnancy loss.

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Preventive care

Take charge of your health. Find out what screenings, services, and immunizations are recommended for you and your family.

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Shield Support

Get support managing your health needs for conditions such as diabetes, depression, chronic pain, cancer and others. Services include personalized health coaching, care plan development, provider coordination and more.

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Speak to a licensed doctor online, via a mobile app or phone. See your plan's summary of benefits for details on the cost per visit.

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Wellness Discount Programs

Get help saving money and living healthier with a wide range of discount programs* including fitness club memberships; acupuncture, chiropractic services and massage therapy; eye exams, frames and contact lenses; and LASIK surgery

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Contact Blue Shield

Member Services

Phone: (855) 599-2650

5 a.m. to 7 p.m. PST, Monday through Friday